How do I renew an item?
Last Updated on Wednesday, 03 August 2011 13:16
Frequently Asked Questions - General
There are several options for renewing an item. You can use the website, a telephone, or come to the library in person. If you have trouble renewing items, please contact your hometown library for help.
The rules for renewals are:
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You may renew items up to three times.
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Items requested by another borrower are not renewable.
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There are some special collections that are not renewable, such as High Demand and Sizzlers.
Using the Telephone
Call 405.701.2688
Will be prompted with options:
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Press 1 for library information
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Press 2 for account information
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Press 5 to renew books
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Press 6 to request books
Press 5 to renew books
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Will be prompted to enter barcode on library card (enter all 14 digits)
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Press # for instructions on finding barcode
Will be prompted with options:
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Press 1 to renew one item
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Will be prompted to enter the barcode of the item
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Press # for instructions on finding the barcode
Press 2 to renew all items
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All items will be renewed and system will read list of item titles
Press 4 to listen to a list of items for renewal
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Will read title of item and give options to:
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press 1 to renew item
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press 6 to go to next item
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press 5 to listen to previous item
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press 4 to listen to list again
Press * at any time to cancel current action and go back in the menu
Using the website
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>>Staff of Moore & SOKC<<
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