How do I request an item/ put an item on hold?

Last Updated on Tuesday, 23 September 2008 07:37

Frequently Asked Questions - General

Requesting an item ensures that you will be able to borrow the item when it is next available.  In order to request an item, you have a few options: the catalog, telephone the library, or ask at the circulation desk.  The following are directions for using the catalog to request an item.  If you have trouble using the catalog to request an item, please contact your hometown library for help.

Using the Catalog

Please note: When using the catalog use Internet Explorer for the easiest searching experience.

Find item you wish to request with a keyword, title, author, or subject search

Click "place a hold" button on the bottom right of catalog record

     If you are not logged in, you will be prompted to login

          Enter borrower ID (all 14 digits of library card barcode)

          Enter PIN or last 4 digits of phone number

          Click "login" button

Will bring up screen with request form

     Choose pick up location from drop down menu

     Add any comments

     Click "request" button

Will bring up confirmation screen with your number in queue and pick up location

     Click "return to searching" or "log out and return"

View items you have requested/put on hold

Click "Your Account" tab on the top navigation bar

     If you are not logged in, you will be prompted to login

          Enter borrower ID (all 14 digits of library card barcode)

          Enter PIN or last 4 digits of phone number

          Click "login" button

Your information will be displayed

Click the "holds" button (third button from the left on purple navigation bar at the top)

     Your requested items will be displayed